Director - User Experience - Alibaba Group - Beijing

Job description
KEY RESPONSIBILITIES:
Drive strategic vision in design efforts focusing on delivering clearly defined, tailored and intuitive user experiences; create a connection between the work of the team and the mission and values of the organization.
Establish cross-country team communication and collaboration processes to leverage each teams’ expertise.

Partner with key stakeholders (e.g., PM, Engineering) to ensure that teams are appropriately staffed, operating effectively and leveraging strengths from cross-country teams to efficiently produce highly usable/valuable/feasible products that delight our customers.
Expertise in guiding strong interaction and visual designs, user research studies, content creation, and front-end development to produce a seamless, effortless user experience.
Identify the need for analysis in customer behavior changes (for example, spikes in sales, revenue, traffic, abandonment, engagement, etc.).
Extensive knowledge of industry standards, best practices and innovative technologies.

Desired Skills and Experience
SKILLS & EXPERIENCE:

Strong global experience in web and mobile product development.
Expertise in usability and design best practices, ability to craft and communicate compelling vision and story to multiple audiences.
Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination of people and resources.
Ability to interact at all levels of the company and with external parties in a professional manner maintaining effective communication, both written and spoken English and Chinese.
Ability to be highly organized, accurate, timely and able to prioritize.
Ability to tolerate stress and be adaptable, flexible, persistent, versatile and handle multiple projects.
Promote and support company policies, procedures, mission, values, and standards of ethics and integrity.
10+ years' experience managing design teams and design strategy.
Portfolio or work samples showcasing UX prowess, creativity, and depth of thought coupled with fluency in best practices for Interaction Design, Visual Design, Content Management and Front End Development

REQUIREMENTS:
The position is located in Hangzhou, China
Capable of holding business meetings and presenting presentations in Chinese and English.

Enter your email address:

Pass it on for Referral Bonus. Not the right role for you, but know someone we should meet? Share with him to earn $1,000 referral bonus.