Director - IT - Restaurant - McDonald's APMEA - Shanghai

Job description
1. Solution Planning & Delivery
• Align and work together with business, regional/ global to formulate restaurant/ digital solution plan and roadmap; ensure solution meet China business requirements
• Lead restaurant/ digital solution delivery team that supports vast business growth and modernize restaurant experience, this includes but not limited to restaurant and digital commerce related solution
• Ensure that use of system is in alignment with Business expectations has appropriate supporting processes and service level.


2. Project Management
• Be a Project Management champion and ensure the assigned project managers have the project management disciplines adhered to (e.g. quality assurance, communications plan, change management plan, risk management, issue management, etc.).
• As IT owner in Project Steering Committee to address request/ issues regarding scope, schedule and resources.
• Oversee the implementation of the project plan. This includes ensuring customers’ expectations are in-line with project goals and objectives

3. Vendor Management
• Select and/or participate in selection of strategic vendors whom provide enterprise solution and services.
• Manage vendor performance to ensure delivery and deployment time frame, service level are met.

4. People/Relationship Management
• Effectively supervise, manage performance, and ensure staff development for direct reports
• Provide on-going coaching and mentoring to team members
• Build strong relationships between teams within IT and between IT and related operation and business teams
• Maintain professional relationships with peers in other corporations and outside organizations


Desired Skills and Experience
• University degree or above
• Working experience in Point of Sales and Digital commerce solution
• Business oriented, strong communication skill, with a customer focus
• Strong Vendor Management Skill
• Familiar with project management discipline
• Good in people skill in supporting IT team development and business stakeholder management
• Proactive, open minded and willing to take extra accountabilities/ responsibilities

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