Job Description
Oversees shadow audits and validation audits across global factory base that develop and maintain the credibility of Walmart’s RS audit programs. Leads the development of special audit strategy and planning by analyzing trends in RS data, identify risks and control breaks, developing team strategies and approaches, gaining leadership support and driving execution of special audit programs to deliver results. Provides special audit reporting and analytics to RS leadership and RS stakeholders to improve audit firm performance and escalates significant audit firm performance issues for resolution.
Identifies investigative trends and provides solutions for potential systemic threats, vulnerabilities, and risks (for example, network intrusion, operational practices, facility operations) by researching relevant customer, industry, and technical matters and documenting findings; interviewing business owners to determine areas of vulnerability and deliverables; planning and obtaining approval for proactive strategies in RS Investigations and Special Audit; utilizing trend analysis to identify needed resources and applying them as necessary; and collaborating with response teams (for example, through the RS Incident Management procedure) to identify and quantify potential risks.
Develops internal and external relationships by identifying business owners and establishing relationships; collaborating with international investigative partners to grow investigative capabilities and alignment; assisting outside businesses and agencies (for example, eBay, law enforcement) with requests; meeting with business unit customers to discuss metrics, new projects, and program roll-outs; consulting on potential risks and vulnerabilities of products, services, and processes; and working with internal (for example, Ethics, Compliance, Legal) or external (for example, Department of Justice) teams on investigative development.
Provides direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business strategies, plans, and practices; analyzing costs and forecasts and incorporating them into business plans; determining and supporting resource requirements; evaluating operational processes; measuring outcomes to ensure desired results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent.
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy.
Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas.
Supports the standardization of investigative processes and procedures by developing processes for new investigative reports, systems, and operating guidelines; aligning all investigative processes to a global standard to drive consistency and quality; developing governance documents for investigative processes (for example, evidence collection and handling); ensuring compliance with identified standards; and communicating new and updated processes and procedures to investigative teams.
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