Director - Commercial Lead - Johnson & Johnson - Shanghai

Job description
MANAGEMENT RESPONSIBILITIES

1. Coordinate and lead all site managers in assigned geography with the fulfillment of Site Manager Responsibilities.

2. Develop site / regional -level customer relationships and governance councils with business units and serve as their facilities single point of contact, understand their strategies and expectations and translate them into workplace and business service solutions.



3. Ensure efficient delivery of site services, maintenance and utilities operations, project delivery, move services and all facilities operations, utilizing an effective balance of internal employees and service providers

4. Provide leadership and guidance to both internal employees and service providers in decision-making processes that drive customer value

5. Develop and monitor operational budgets for both internal and contracted resources; responsible for operational performance of service providers

6. Understanding of and complete accruals to support development of budget reports

7. Ensures that all site Facilities Leads / Managers Liaise closely with relevant EHS professionals to ensure compliance with all regulatory and local EHS requirements.

8. Where appropriate, serve as primary site liaison for EHS compliance.

9. Ensure compliance with site Quality Management systems, good commercial, laboratory and manufacturing practices, and other regulations

10. Implement business continuity plans, Energy/Sustainability initiatives, cost improvement initiatives, and infrastructure management programs

11. Support Strategic Facilities Planning in delivering space planning and space management services to business units and in tracking, allocating and reporting space costs by business unit

12. Support Project Development and Delivery teams on capital and infrastructure projects. Interface with business units and contractors during planning and construction of large projects. For small projects including efficiency improvement projects, building alterations & repairs, normal moves, adds and changes, manage the projects directly.

13. As appropriate work with the Workplace Experience team on the delivery of consistent site amenities and employee services, including fitness centers, daycare, parking, food, community gardens, Flexplace, and other business services

14. With support from the Facilities Global support team, devise and deploy the Maintenance Excellence program, the Building Ownership program, Infrastructure planning and Facilities KPI's at the site level and across the assigned geography

15. Build and coordinate external relationships with landlords, local, regional and state governments for site and community relations

16. Where appropriate, actively participate in Site governance councils (at sites with multiple business groups and/or no single site leadership position)

LEADERSHIP AND INNOVATION

1. Work with individual site managers to develop consistent, reliable practices to deliver high quality, productive, safe workplace environments.

2. Provide change management leadership to implement Facilities strategies and initiatives at the site

3. Establish a high performance and continuous improvement culture driven by key performance metrics, benchmarking and sharing of best practices.

4. Work collaboratively with Cluster / Site / Campus Leaders to ensure alignment and connectivity between and across regions

Qualifications
SKILLS

1. Leadership capabilities including talent development and performance management

2. Customer Relationship Management, Supplier Relationship Management, Site Governance/Operations

3. Communications (written, oral and verbal) with senior leadership

4. Financial/budget management across large stakeholder group

5. Adept in working in a matrix organization

6. Ability to focus strategically while maintaining a tactical/operational focus

7. Ability to lead a team of professionals with diverse skills and competencies spanning business and technical areas

8. Ability to adapt emerging best practices and industry innovations

9. Ability to lead diverse teams through change and organizational transformation

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