Marketing Manager - Client Services - Visa - Shanghai

Job description
Visa Inc. is a global payments technology company that connects consumers, businesses, financial institutions and governments in more than 200 countries and territories, enabling them to use digital currency instead of cash and checks.

Visa does not issue cards, extend credit or set rates and fees for consumers. Visa’s innovations enable its bank customers to offer consumers choices: Pay now with debit, ahead of time with prepaid or later with credit products. From the world’s major cities to remote areas without banks, people are increasingly relying on digital currency along with mobile technology to use their money anytime, make purchases online, transfer funds and access basic financial services. All of which makes their lives easier and helps grow economies.

Behind the Visa brand are our talented employees who continuously raise the bar with innovative solutions and products that deliver the convenience and security of digital currency to more people all over the world.

Position Summary
• To support CMS (Client Marketing Service) team on developing and executing all VLPS (Visa Loyalty Platform Services) based client marketing programs

Responsibilities

1. Project Assistance
Assist Business Leader(s), who chairs CMS functions of East and North respectively, for implementations of client bank marketing professions in all angles including:
Designing VLPS marketing campaigns, which cater clients and Visa’s business objective, including:

o Business projection
o Program design
o Lead the client facing VLPS planning meetings and program solicitation
o Lead the VLPS related project development by working with internal partners closely (eg. Information production team, US VLPS unit, BD, etc.)
Support CMS leaders on VLPS system upgrading, in order to service client’s VLPS program with best solutions.
Taking lead on VLPS campaign related all logistics and fulfillment, including:

o Procurement process management
o Program execution
o Merchant or partnership solicitation
o Tracking and post-analysis
o ATL or BTL activities, which related to VLPS overall program. (eg. Media buy, creative design, etc)
Working with agencies to collect market intelligence including competitors, issuing banks moves, market trends to cash-back similar market dynamics.


2. Administration
All administrative deliveries, which related to VLPS project management:
o Procurement process management, incl. PR/PO, project justification, vendor legal attestation, Job completion internal report etc.
o Contract management, incl. vendor’s working statement, quotations, merchant contract, and partner’s co-op deals.
o VIK process management, incl. client’s notification, legal and compliance attestation, client’s acknowledgement

3. Financial reporting, Compliance and Auditing
Support on Forecast, Accrual, Receiving procedures. Prepare the cost breakdown for the accurate Accrual review and expensing details
Update Marketing calendars to record all change of dates, programs and budget allocations
Closely work with all Marketing agencies to make sure their reporting and expense are timely, accurate, and compliance with Visa polices
Process fund transfer documents and approval

Qualifications

• Approximately 7yrs work experience, major in marketing and promotion areas
• Based in Shanghai

Professional
• Marketing or Business manager (or manager to be)
• Client service or Client B2B business experience is a plus

Technical
• Strong competence of Microsoft office tools
• Strong presentation skill

Business
• Bank credit card center’s management level working experience is appreciated
• Or, solid FMCG promotional management experience is highly preferred

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